Privacy Policy

Effective Date: [2015]

1. Introduction

Welcome to ITGUYS.ae. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or contact our services.

2. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address (if provided)
• Location details (for service purposes)
• Device or service-related information shared by you

We only collect information that is necessary to provide our services.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide laptop and IT repair services
• Offer price estimates and service updates
• Improve our services and customer experience
• Communicate with you via call, WhatsApp, or email

4. Data Protection

We take appropriate measures to protect your information:

• Secure handling of customer data
• Restricted access to personal information
• No unauthorized sharing of data

We prioritize data privacy protection, especially when handling customer devices.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share information only when:

• Required to provide the requested service
• Required by law

6. Cookies and Website Usage

Our website may use basic cookies to improve user experience. These cookies do not collect sensitive personal data.

7. Third-Party Services

We may use third-party tools such as:

• WhatsApp (for communication)
• Google services (for analytics or ads)

These services may collect limited data according to their own privacy policies.

8. Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion of your data
• Contact us for any privacy-related concerns

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

ITGUYS.ae
Phone: 800-ITGUYS
WhatsApp: 050 800 3745
Website: www.itguys.ae

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.